Since March 2009 I have used the firm Bluehost.com to manage my blog. I want to publicly record that they provide an excellent, inexpensive service. During that 4 year period I have been hacked once and, yesterday, lost my access to this blog because of a problem in upgrading to Wordpress 3.5.2*. On each occasion I rang them in the US and they resolved the issue in minutes. In the latter case they offered to restore my service from a backup made either yesterday or the day before. Thanks very much Bluehost.
* I’d be interested to know if others successfully carried out this WordPress upgrade. I tried and got a message asking me to accept upgrading my WordPress database. When I responded I got a blank screen and no upgrade. The content of the blog remained but I could not post. I’ll wait for a few days and see if the apparent bug in this upgrade is sorted out.